Case Studies

A Sales Ledger Turned Around

A fast growing Container and Self Storage Company contacted us when the accounts department was overwhelmed with the volume of aged debt.

A R M carried out a detailed process audit and created a Company Credit Control Policy including detailed order to invoices processes. The implementation of the new policy results in improved sales processes.

A dedicated senior credit controller tackles customer contact. A vastly improved sales ledger with established processes is handed back to the client after 12 months.

A Solid Process and Consistency

A successful and growing London Brewery gets in touch on advise of their accountant. The business is growing and cash flow is tight due to late paying customers.

A R M creates a tailored mini process and immediately contacts late payers. After one month 83% of sales invoices are current.

When the business grows further and a sales team is created, A R M create a credit control policy including detailed order to cash process flows. The dedicated credit controller works alongside sales and accounts. The aged debtors remain healthy despite rapid sales growth.

A Successful Outcome

A consultant is owed  £5K by a company in IVA, legal action cannot be taken against them. The consultant has unsuccessfully tried to obtain payment

A R M negotiated a payment plan with administrators, and payment by standing order was made. The debt was cleared.

Persistence Pays Off

A small business lost a contract from a large corporation. One final invoice was outstanding and despite regular calls, the amount remained unpaid. The accounts department avoided calls.

A R M hand delivered a final reminder (including late payment fees) and set a final payment deadline – the amount due, including the late payment fee was paid.

A Flexible Solution

A company is owed £3,500. Five months of many promises do not result in actual payment.

A R M contact the company and discover they are having cash flow problems. A payment plan (cash and reciprocate services) is negotiated, documented and put in place.

Terms and Conditions We have taken all reasonable care in sourcing and presenting the information contained in this website, but no responsibility is accepted for any financial or other loss or damage that may result from its use. A R M Credit Control is the trading name of RIMA Adams Ltd, Company Reg. No. 5064897. All rights reserved.