Credit Control Services
Our approach is to be professional, tactful and assertive with the emphasis on building good relationships with your customers.
Professional Relationship
We don’t like using threats and scare tactics - we believe in setting up good procedures so that your invoice payments roll along smoothly. We will appear to your customers as your own credit control department or as an external agency - whichever you prefer. You may like us to work at your office, or we can work off-site.
Processes
We love setting up processes! We can use your existing systems, or help you set up procedures to encourage your customers to pay on time.
Teamwork
Once you have told us which clients you would like us to deal with, we will liaise with them and give you regular updates. We will find out a payment date or a reason for non-payment and let you know.
Together with your team, we can work toward keeping unpaid invoices to a minimum. If we notice a recurring theme, for example a missing purchase order number, or an invoice sent to the wrong branch or department we will advise you - attention to detail is part of the service.
