Add-on Services
Credit check
If you are working with an organisation for the first time it is sensible to check out their credit history before undertaking any considerable work. This will give you an idea of their reliability and ability to pay you. We can do this check for you.
Setting up systems and procedures
Whether you work with an existing process and system, or would like to set up a new one, we can help to design and implement the best solution for your business. Good procedures pay dividends and we delight in creating them.
Query management
Occasionally there is a problem with the invoice or the customer is not happy about a certain aspect of the product or service. We resolve to get clarification and give you the opportunity to sort it out so that payment can be obtained.
Reminder letters and statements
A quick reminder is often enough to prompt payment – and a timely email or phone call before a large invoice is due can help to nip any issues in the bud before they become problems. We can send these out for you, or if you prefer we can send letters on your headed paper.
