Small Business Services

It can be so frustrating to have to spend valuable time chasing outstanding invoices when you should be getting on with landing your next big order.

Investigation

Sometimes there is a simple reason for non-payment - your invoice has gone astray, the accounts person is off sick, they have a query they haven’t followed up yet.

Other times it is more complex, involving several phone calls and a lot of digging around to get to the bottom of the problem.

Remove the Burden

Whatever the reason, it takes time to find out - and having to ask your customers for money can feel awkward, especially if you have spent time and effort building up a sale in the first place.

Grow Your Business

That is where A.R.M. Credit Control can help you. We will act as your accounts department, and follow up outstanding payments. By outsourcing the administrative burden of chasing unpaid invoices, you can focus your time and effort on growing your business, and start seeing outstanding payment issues resolved.

A Case Study

A small growing business had 50% of their invoices outstanding, and over 90 days old.

The business partners were nervous about getting a 3rd party involved – they didn’t want to upset their customers.

A one off “polite customer call” exercise was agreed and carried out by A.R.M. This resulted in the business receiving payments within a week, most of them with apology notes.

The customers were happy with the service but as they were not reminded to pay, the invoice went to the bottom of the “to do” pile.

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