Collection Tools

Credit Control Policy

Do you need to create a credit control policy and process but don’t know where to start? Email us for our ‘Credit Control Policy Tips’.

Are you stuck with a non-paying customer?

Sometimes customers ignore reminders and calls and more drastic action is required. Email us for our ‘Taking Action’ fact sheet which includes a ‘Final Reminder Letter’ sample and details how to register debts with the courts online.

Collection Calls

If you hate making calls regarding payment, treat them as post sales customer service calls and make them first thing. Just call the customer and ask whether everything was okay with the service/product and check that accounts have everything to arrange payment on due date.

Still nervous? Email us to receive our ‘Call Bible’.

For further tips see our blogs.

Terms and Conditions We have taken all reasonable care in sourcing and presenting the information contained in this website, but no responsibility is accepted for any financial or other loss or damage that may result from its use. A R M Credit Control is the trading name of RIMA Adams Ltd, Company Reg. No. 5064897. All rights reserved.